|Looks innoculous enough
It sounds like it is an issue with the ambient light level and the photocell in the unit. Please contact us at email@example.com or call (877)298-9082 for support in getting the light to work properly for you. That was in January. There were a couple of volleys of phone tag and then finally a guy managed to get ahold of me live and offered to send me a replacement light. He asked that I send back the broken one but didn't have to if I didn't want to bother.
It was two more weeks before I finally got the light and then a couple of days before the weather was hospitable for me to install the new light. I'm proud to say it worked like a charm. I sent back the broken light and after words got the following email.
From: MR Beam
Sent: Wed, February 6, 2013 9:10:21 AM
Subject: Mr Beams MB360 Replacement
I wanted to follow up on whether the MB360 replacement I sent worked in your applications. Please let me know if it is working properly.
Mr Beams LED Lights
to which I responded.....
Hi Mr Beam,
The replacement worked from the very beginning. I could tell once I put the batteries in that it was functioning differently from the broken unit it replaced. I think you were correct that the photocell was damaged. This new unit is off during the day and comes on at night when I approach the back door where it is situated. It turns off after the appropriate amount of time.
I sent the damaged unit back to you in case your crack team of ninja technicians want to perform forensic analysis.