The person from the garage installation place came on Wednesday. I asked him what the plan was and he looked at me like I was crazy. He said, "I'm installing a panel." I asked about cutting the concrete and he said "we are a garage installation shop, we don't really cut cement."
I left him alone. I thought about calling the shop and asking them to have him leave and take his attitude
with him, but I decided to just cool it for a minute. Because then it happened. He realized that installing the panel wasn't going to magically make the garage door level with the floor.
He told me that he was just told to come here and replace a panel. He had no further info, he assumed it was a dinged panel during delivery as that happens all the time. I think once he realized how much they upsold us on that door, he knew he needed to be politer.
instead of installing the shorter panel, which would bring the windows down a bit so they can be seen from the outside (curb appeal), he installed a weather strip. This doesn't really do anything except look ugly. He said he is going to get an adjustable strip that can be lowered on one side. Then he will install the shorter panel. This was probably just a way to get out of there.
so our plan now is to wait about 2 weeks and see if they come back to us. If they do, fine. If they don't, I give them a call.